?
2010-03-14 13:38:42 UTC
xxxxxxxxx
Professional Experience
xxxxxxxx
Office and Acting Lead Agent, August 2008-June 2009
Prepared, processed, and handled import and export documentation for the daily flights. Captured cargo data and transferred it to the computer system. Processed and coordinated the daily manifests for all freight. Attended and responded to inquires on tracking and booking. Traced missing freight and arranged forward transit. Notified the shippers/carriers of problems and concerns. Properly rated airway bills for charges. Provided customer counter service for delivery and pick ups, and collected the appropriate charges. Distributed paperwork to the US Customs, KLM Sales, and Accounting departments. Ensured that the documentation complied with FAA and U.S. Customs standards.
xxxxxx
Administrative Assistant, October 2007 - July 2008
Coordinated staff and performed a range of operational support activities for the unit. Served as a liaison with other school departments and operating units. Provided administrative support for the school, such as answering telephones, assisting visitors, and referring to as well as resolving a range of administrative problems and inquiries. Operated a computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of the established department policies. Supervised inventory and general office organization. Made copies, refilled important documents and applications, graded tests, filed records, checked books in and out of the library, prepared and mailed the daily correspondence mail, assisted the clients by helping them complete the required documents, took payments, and maintained several important databases.
xxxxxx
Administrative Assistant/Dispatcher, January 2005 – June 2008
Sold and arranged truck loads. Answered the telephones, scheduled appointments, handled interstate directions, and coordinated the drivers. Managed the driver’s profiles, and kept their contracts with the brokers up to date. Created charts, greeted clients and visitors, and prepared and invoiced the bills. Supervised the office inventory, made copies, ordered office supplies, reported claims to the insurance company, and assisted the team members with their questions and concerns.
Education
xxxxxx
Associate in Arts and General Education, 2005-2007; Graduated with honors; Overall GPA 3.5